Transcentral hails trucks and trailers with collision cover from Ryder as “cost-efficient and hassle-free” -


Road Haulage News and Jobs

Monday, 11 January 2021

Transcentral hails trucks and trailers with collision cover from Ryder as “cost-efficient and hassle-free”

Midlands-based warehousing and logistics and same-day delivery specialist Transcentral has taken delivery of new trucks and trailers, all protected by a unique collision damage vehicle cover package provided by Ryder, a leading independent provider of commercial vehicle contract hire, rental, and maintenance services.

The West Midlands-based firm has bolstered its fleet with three Mercedes-Benz Actros 2545LS 6x2 tractor units, and six Montracon curtainsided Mega trailers.

The new trucks have been supplied in Transcentral’s fleet colours, complete with aero kit and full-width catwalk.

Commenting on the new Mercedes-Benz tractor units, Elizabeth Wray, Director at Transcentral, said: “I absolutely love them; they are beautiful, reliable, compliant and safe, which portrays the professional services we provide to our customers.”

With driver comfort essential, Transcentral opted for BigSpace sleeper cabs that include additional storage, a pull-out fridge and luxury bed.

It is crucial to have happy drivers; the trucks provide our drivers with a sense of self-pride, giving them a superb working environment, and ensuring a comfortable night’s sleep. The trucks and drivers are the face of our business,” said Wray.

A key factor in Transcentral choosing Ryder for its latest fleet requirements was the unique collision damage vehicle protection cover offered by Ryder.

After completing a six-month cost comparison trial on several Ryder-leased trailers, the results proved that Ryder’s Collision Damage Reducer (CDR) product was more cost-effective than taking out separate third-party insurance, particularly if we have to take vehicles on and off the policy as we upgrade or retire assets,” explained Wray.

An extension of Ryder’s own motor fleet insurance, the CDR package gives Ryder customers a number of exclusive benefits, including cover for the full contract value of the vehicle and not just the market value for lease units.

Wray added: “The add-ons with the CDR cover are perfect. It saves a tremendous amount of paperwork, admin and worry for the transport team, knowing the insurance of our leased assets is all taken care of by Ryder. It’s 100% hassle-free.”

From some initial spot hire, Transcentral has more than doubled the business it does with Ryder over the last few years, and Wray said that is “purely been down to the service that Ryder offers us”.

Ryder’s understanding of our business is highly commendable. Our Account Manager totally understands our needs. Ryder provides options and we pick the services we need – which is important,” she added.

Clive Moore, Ryder Enterprise Accounts Executive, said: “Our comprehensive service offering – from spot hire and long-term rental, to maintenance provision and CDR cover – has enabled Ryder to develop the working relationship with Transcentral and become a trusted partner. We work closely with Liz and her team to make sure we understand their requirements and act swiftly to resolve any issues.” 

Wray added: “Ryder gives us the security of dealing with a corporate company but still providing a very personal touch. The level of customer relations we have with Ryder, I believe, is exceptional.”

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