MOTO HGV drivers - we're investing in your facilities at moto -


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Friday, 26 November 2021

MOTO HGV drivers - we're investing in your facilities at moto

Moto is continually investing in upgrading, refurbishing and cleaning the services it provides for HGV drivers. It’s not something we have been actively promoting as in our view it is action we should be taking for the HGV driver community, as should all motorway services operators. We don’t expect a gold star.

We know that some of our facilities still need updating and the comments you have brought to us recently about showers, in particular, have not gone unnoticed.

As a result, we have relooked at our progress, checked the prioritisation we have in place and accelerated the whole showers workstream. 50% of our existing shower facilities will be refurbished before Easter 2022 and all of our existing shower facilities will be updated by the end of 2022.

Temporary facilities will be made available to ensure all our HGV drivers can still get a hot shower at our sites whenever they need one. We value your custom and your opinions and that’s why we are creating focus groups to better understand how we can get it right for you.

This programme of works forms part of a much bigger investment into our estate and broader services we provide for the HGV community. We also have plans for further investment across Moto sites in 2022, which will provide further benefits to HGV drivers. These include £1 million in capital expenditure towards additional security measures, and new HGV parking at our Tamworth, Grantham, Reading and Donington sites. We will also be rolling out more food brands, such as Pret a Manger and KFC, to give greater choice to our customers.

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